Privacy Policy

Last updated: 6th June 2025

This Privacy Policy explains how Kinari Education Community Interest Company ("we", "us", or "our") collects, uses, and protects your personal data when you use our website, purchase our online courses, or subscribe to our mailing list.

We are committed to respecting your privacy and ensuring the protection of your personal information.

1. Who We Are

Kinari Education CIC is a Community Interest Company registered in the UK, focused on empowering nurses and healthcare professionals through online education, CPD training, and support.

Company registration number: 16470917

Registered address: 128 City Road, London, EC1V 2NX

Contact email: info@kinariedu.com

2. What Data We Collect

We may collect and process the following types of personal data:

When you purchase or access an online course:

Full name
Email address
Billing address
Payment details (processed via third-party gateways)
Course progress and assessment data
IP address and device/browser info

When you join our mailing list:

Name (optional)
Email address
Subscription preferences

When you contact us:

Any information you provide voluntarily in emails or web forms

3. How We Use Your Information

We use your data for the following purposes:

To provide access to online courses and learning materials
To process payments securely
To deliver course updates and certificates
To communicate with you regarding your course progress or support needs
To send you newsletters, promotional emails, and updates (only if you’ve opted in)
To monitor website traffic and improve our platform

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Contractual necessity – to deliver course access and customer service
Consent – for sending marketing emails (opt-in only)
Legitimate interest – for analytics and improving our service
Legal obligations – to comply with tax, accounting, and regulatory requirements

5. How We Store and Protect Your Data

Your data is stored on secure, encrypted servers hosted in the UK or EEA.
We use trusted third-party platforms (e.g., Stripe, MailerLite, Moodle or similar) who are GDPR-compliant.
Access to your data is limited to authorised staff or contractors who are trained in data protection.

We do not sell or rent your personal data to third parties.

6. Marketing Communications

You will only receive marketing emails if you’ve explicitly opted in via our website or email form.
You can unsubscribe at any time by:

Clicking the "unsubscribe" link in our emails
Contacting us directly at info@kinariedu.com

7. Cookies and Tracking

We use cookies to:

Analyse website traffic
Improve user experience
Track course access and progress

You can disable cookies through your browser settings. For more information, see our Cookie Policy (on our website).

8. Data Retention

We retain your personal data only as long as necessary:

For course users: up to 7 years for legal/accounting purposes
For mailing list subscribers: until you unsubscribe
For analytics: anonymised data may be retained indefinitely

9. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you
Correct any inaccuracies
Request deletion of your data (where applicable)
Withdraw consent at any time
Lodge a complaint with the ICO (www.ico.org.uk)

To exercise your rights, email us at info@kinariedu.com

10. Third-Party Services

We may share your data with:

Payment processors (e.g., Stripe, PayPal)
Email platforms (e.g., MailerLite, Mailchimp)
Course platforms (e.g., Moodle)

These providers only access your data to perform their contracted functions and are bound by data protection agreements.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be posted on our website and, where appropriate, notified to you by email.

📩 Questions or Concerns?

If you have any questions about this Privacy Policy, contact us at:
info@kinariedu.com